IT Services

Elevating Your Offshore IT Experience

Unlocking IT Excellence for Maritime Operations

Welcome to Option's IT Services, where we go beyond conventional offerings, ensuring that your maritime operations are equipped with the right IT infrastructure tailored to your specific day-to-day needs.

Single Point of Contact

We take full responsibility for your IT setup, if its critical software management, Asset management, network, Operation technology, IT equipment or LER room. The most important aspect of SPOC is that your crew only have one number to call!

Seamless Integration and Configuration

Ensure that all hardware and equipment are optimally positioned to enhance your operations. You will get help to make informed decisions about every detail your office setup. We can handle installation, configuration and traditional IT tasks, allowing you to focus on doing what you do best.

Synchronised operations

Our DeskView® solution provides you with a desktop environment where multiple computers and input devices can be accessed from one work desk - without the need of opening firewalls and network security. You can also connect your offshore and onshore departments closer together by livestreaming data and video to land.

Your Offshore IT Department

 We can provide spare parts, PCs, printers and can even order office supplies like paper. We offer all the typical IT services you'd find in a land-based office.

24/7 Operation center

Systematic monitoring and assessment of various components within an IT and ICT environment to ensure performance, security, and reliability. Effective IT and ICT monitoring provides valuable insights, helps prevent issues, and proactive responses to problems.

Comprehensive IT Solutions

From setting up office environments on rigs, ships or vessels, to managing Microsoft services, ensuring cybersecurity, configuring video conferencing rooms, or organizing complete organizational spaces, we've got you covered. We are also able to handle license management, operational rooms, and more.

What to expect

A straightforward and well-guided journey

Throughout the process, we aim to contribute with our expertise across multiple phases. We engineer architectures for servers, equipment and networks, prioritising security and performance. During operations, we closely monitor IT infrastructure and communication performance, offering timely support to users. Our installation phase comprises rigorous testing, meticulous packing and on-site assembly. Finally, demobilisation ensures data capture, secure shutdowns and equipment preservation.

Step 1: Projecting Solutions

Your journey begins with us mapping out the most suitable solutions tailored to your unique needs. We meticulously design communication strategies that align with your operational goals. Whether it's satellite or LTE links, we gather offers and help you plan the distribution of bandwidth onboard, ensuring a well-functioning communication network.

Step 2: Survey for Precision

To optimise the placement of equipment and enhance communication, we conduct a comprehensive 3D site survey. By scanning relevant rooms, we ensure efficient equipment placement and improved support communication. We map available network infrastructure, power sources and more, setting the stage for a successful implementation.

Step 3: Shipment, Installation, and Training

Once the site survey is complete, we expertly pack the equipment and coordinate its safe shipment to your rig. Our skilled crew handles on-site installation, provides comprehensive user training and makes sure that you have all the necessary support contact details.

Step 4: Operation and Support

With the installation complete, you receive comprehensive documentation, including room plans, network overviews and drawings of WAN and LAN configurations. As you embark on operations, our 24/7/365 support desk is available to swiftly address any concerns, providing uninterrupted functionality.

You can also gain

Expertise extending to servers, server-related software, and storage media. We have our own data centre with robust backup solutions. By allowing us the privilege of being your offshore IT department, you will also have access to our knowledgeable personnel who hold offshore certificates for both UK and Norwegian sectors.

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What does it cost?

Prices will vary depending on the project. Pricing in the engineering phase is calculated according to time and material. During installation there are day rates for personnel. The cost for operations is based on day rates for equipment, services and communication, whilst demobilising is based on day rates for offshore hours and hours onshore.

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