A reliable partner with industry expertise
Your Partner for Communication, Network and IT/ICT
The maritime sector faces unique challenges, yet these challenges can be met head on by simplifying and optimising your technological infrastructure so that you can focus on what you do best: sailing the seas, operating rigs or catching fish.
Each of these sectors has its distinct communication, networking and IT/ICT needs and challenges. You require a reliable partner that can help you navigate through this complexity and ensure that your technological solutions support your operations in the best possible way - always.
Empowering your maritime endeavors
Our goal is to perfectly integrate technology into the maritime landscape, enabling you to sail into the future with confidence.
From start to finish
With an extended IT department that can handle everything from broadband agreements to security and troubleshooting, you can free up time and resources to focus on what truly matters – your maritime operations.
Step 1: First Contact and Discovery
It all begins with a conversation. When you reach out, we start by understanding your unique needs. We listen, ask questions and delve into your requirements. This initial touchpoint is all about exploring possibilities and getting to know each other.
Step 2: In-Depth Audit and Assessment
Once we've grasped your needs, it's time for a comprehensive audit. Our experts dive deep into your existing setup, analysing every aspect to identify what works, what can be improved and what adjustments are required. This thorough assessment ensures a clear understanding of your current situation.
Step 3: Solution Mapping and Alignment
With insights from the audit, we craft a tailored solution that aligns perfectly with your requirements. This stage involves detailing the changes, improvements and solutions that will be provided. This is the point where expectations are set, and our teams work together to ensure a common vision.
Step 4: Communication and Collaboration
Effective communication is our cornerstone. Regular meetings, documentation and demonstrations are central to this phase. Close collaboration ensures that every detail is addressed, from technical aspects to deployment strategies. Our teams work hand-in-hand to build a solution that suits your specific needs.
Step 5: Gathering Essential Information
To streamline the process, certain information is required from you. This can include details about your current systems, goals and desired outcomes. The more we understand your ecosystem, the better we can tailor our solutions to fit seamlessly.
Step 6: Presenting the Offer
Once the solution is mapped out, an offer is presented that outlines the scope, deliverables, timelines and costs. This offer is a comprehensive document that serves as a roadmap for our collaboration. You will have a crystal-clear view of what to expect.
Step 7: Active Engagement and Commitment
Your active engagement is vital for success. We'll work closely with your team, aligning processes and addressing any questions. It's a partnership built on mutual trust and commitment, where your input is valued at every step as we work towards a shared goal.
Step 8: Typical Timeline and Project Execution
While the timeline can vary depending on the complexity of the project, a typical journey spans 1-6 months. Our dedicated project manager and technical lead ensure a smooth transition, whilst we work together, communicating regularly and executing the project efficiently.
Step 9: The Journey Continues – Post-Implementation Support
Our collaboration doesn't end with project completion. We're here to support you post-implementation, ensuring that your solution continues to perform optimally. We're just a call away for any queries, adjustments or enhancements you may need.
Step 10: Achieving Your Vision Together
Ultimately, our goal is your success. The customer journey with Option is designed to create a seamless and transparent process. We're not just delivering solutions; we're building lasting partnerships. Your vision is our mission, and together, we'll chart a course to reach it.
Not what you were looking for?
Want more information on how we can help you reach your goals? Give us a call today and lets find out together.