Support is to go the extra mile

You have access to our help desk support 24/7/365. Our service desk strive to ease the day to day business challenges and problems you may have. This means going the extra mile, making the ultimate effort and to never stop improving our service and support.

Want us to contact you?

We are here to help

In need of support?

Your company could experience...

15 %

customer related support

70 %

preventive maintenance

15 %

patching

Easing your work day

Service level

We pride ourselves in assisting our customers with all ICT issues, even if it is out of our scope. Proactivity and follow-up are keywords in our support policy. 

Service provider response time

Within 1 hour

Security

We are in accordance with
NOG104, 110 and 123

Resolution time

Depending on the problem,
normally within 1-2 days

First call resolution

90%