Support is to go the extra mile
You have access to our help desk support 24/7/365. Our service desk strive to ease the day to day business challenges and problems you may have. This means going the extra mile, making the ultimate effort and never stop improving our service and support.
Want us to contact you?
We are here to help
In need of support?
PHONE
Your company could experience...
15
%
customer related support
70
%
preventive maintenance
15
%
patching
Easing your work day
Service level
We proud ourselves of assisting our customers with all ICT issues, even if it is out of our scope. Proactivity and follow-up are keywords in our support policy.
Service provider response time
Within 1 hour
Security
We are in accordance with
NOG104, 110 and 123
Resolution time
Depending on the problem,
normally within 1-2 days
First call resolution
90%
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