Support is to go the extra mile
You have access to our help desk support 24/7/365. Our service desk strive to ease the day to day business challenges and problems you may have. This means going the extra mile, making the ultimate effort and to never stop improving our service and support.
Your company could experience...
customer related support
We pride ourselves in assisting our customers with all ICT issues, even if it is out of our scope. Proactivity and follow-up are keywords in our support policy.
Service provider response time
Within 1 hour
We are in accordance with
NOG104, 110 and 123
Depending on the problem,
normally within 1-2 days
First call resolution